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Doctor, we lost your patient!


Dr. Biodun Ogungbo


I called the ward and had this conversation with a nurse:
“Nurse, please, how is my patient?”
“Fine, Doctor,” said the nurse.
“What is the blood pressure?”
“90/40 mmHg, Doctor.”
“Oh, okay; what is the pulse?” I asked.
“150 per minute.”
“What is the temperature?”
“Doctor, the last time it was 39 degrees.”
“Seriously,” I asked? “And yet you said he was fine?”
“Yes, Doctor. That’s how he was handed over to me!”
A few minutes later, she called me back and we had the following conversation:
“Doctor, you know your patient? He is gasping for breath!”
“Okay,” I said, “I am nearly there.”
A few minutes later, she called again.
“Doctor, we lost your patient!”
Not so beautiful angels
Nurses are supposed to be angels of mercy. Whereas doctors show empathy, nurses should display tons and tons of compassion and care. But, patients, relatives and doctors have all been complaining about our dear nurses. The complaints have focussed mostly on bad attitude, crudity and poor nursing ethics.
It seems that there is a flaw in the education and training of the current batch of nurses. Active and serious, continuous training and educational activities in nursing is now almost nonexistent. The mentoring of young nurses is poor and our nurses are failing in the performance of their duties. Nursing care in Nigeria is on a slippery slope and deteriorating daily. Lives and limbs are being lost in the process!
Hospitals are dangerous places
Hospitals are dangerous places and I cannot wait to get my patients out of the hospital and send them home. Even now, I prefer to send them to a hotel once it is safe to get them out of the ward. One reason is that poor nursing standard of care — by commission or omission — can lead to complications.
Nurses also often do not have   a good grasp of the medical condition of the patient and  have little initiative to delve into the full medical history of their patients. Because of this, they often fail to adequately care for the patient since their knowledge of the medical condition is so shallow.
Generally, the attitude, behaviour, decency and ethics displayed by the “common nurse” leaves much to be desired. Bad nurses are like cockroaches. If you see one, then there is probably many more around. Here are some examples.
Lies, lies and more lies
A nurse on night duty in one of the top hospitals went to sleep, leaving the patients to look after themselves. Sadly, an elderly lady died during the shift, unbeknown to the nurse. Hours later, after rigor mortis must have crept in, the nurse woke up. She then proceeded to damage control by falsifying the clinical notes.
Falsification of notes and recording results of tests not carried out are all too common among nurses. Blood pressure, pulse and temperature recordings are often faked by nurses without compunction, making patient care extremely difficult.
Ignorance is the rule
The case of Mrs. Cordelia Ifechukwude was reported in the media recently. The nurses in the private hospital were so crude, such that they believed assisted delivery entailed aggressively pressing the protruding belly of the mother to force the baby out. Many such stories of ignorance and blundering behaviour abound.
Failed school of nursing
Retired nurses and actresses were hired as staff by the desperate head of a school of nursing, to populate the school, during an accreditation inspection of the school. This was done to fool the committee into granting accreditation for a failing school. They did and, sadly, the poor training and shortage of truly ‘trained’ nurses continue in this hospital to this day. Who is losing out?
How can we get the nurses we deserve?
The Nursing and Midwifery Council of Nigeria has a huge task in hand to restore dignity to the nursing profession. They have to overhaul the training of nurses and make it a serious business. The schools of nursing need to be upgraded and restructured to deliver quality training. Some doctors should be involved in the training of nurses, both in the practical and theoretical aspects, for relevance in the work place.
Nurses seem to have lost pride and passion for the job. The council should take a clue from other professional bodies and give the profession a facelift. Career upgrade should be encouraged among nurses, even to the PhD level (postgraduate nursing school with varying specialisation); for there is something that continuing education does to an individual. It refines you and brings about a positive change in perception and behaviour. Nurses need to be proactive and confident in their ability.
The ethics of the profession and professionalism should be key cornerstones of nursing education. Further, continuous education and mentorship are important prerequisites for further personal development of the nurse. These should be made mandatory conditions for retaining the license. Nurses who have specialised or excelled must be appropriately remunerated. Additional skills and expertise must be paid for by employers. The council must also weed out the masses of untrained ‘nurses’ employed in horrible private hospitals. They give trained nurses a bad name.
Finally
Did you get the point of the scenario at the beginning? Will your nurse get the diagnosis and the point? Bottom line: Nurses have stopped thinking in Nigeria and it is time to restore common sense, professionalism, distinction and respect back to the cadre.
As usual, please send your considered comments, opinions and stories through the website.

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